We want you to be completely satisfied with your purchase from Owen Wanders. If you’re not satisfied, we’re here to help.
1. Return Eligibility
We accept returns for products that are unused, undamaged, and in their original packaging within 7 days from the date of delivery. To initiate a return, please contact us at [email protected].
2. Return Process
- Contact our support team within 7 days of receiving your product.
- Provide proof of purchase, order number, and details of the product.
- We will guide you on how to return the product to us.
3. Refunds
Once we receive the returned product and verify that it meets our return criteria, a refund will be processed via Cash on Delivery. Please note that refunds may take up to 7 business days to reflect.
4. Non-Refundable Items
We do not accept returns or provide refunds for the following items:
- Items marked as final sale
- Items that have been opened or used
- Products without original packaging
5. Damaged or Defective Products
If your product is damaged or defective upon arrival, please contact us immediately at [email protected] with photos of the damage. We will replace the product at no additional cost.
6. Contact Us
If you have any questions about our Return and Refund Policy or need assistance with a return, please reach out to us at:
Email: [email protected]